Document Evaluation Scorecard

Document Evaluation Scorecard (DES) is a special version of an aggregate performance scorecard (APS). It is used to analyze… well, corporate documents, of course. I will cover document analysis procedure in Part II (knowledge management section); in this section I will only cover the DES.

DES structure is almost identical to ‘standard’ APS. ‘Almost’ means that (1) DES contains no ‘documents’ section – except the link to the document in question, of course; and (2) it contains an additional ‘attributes’ section that I will cover in a moment.

Specifically, I am talking about the following attributes:

·         Meaningful name that reflects is content

·         Document type (text, table, presentation, chart, picture, video, etc.)

·         Function in your corporate management system

·         Detailed explanation of how the document in question generates value – financial, functional and emotional. The document has the right to exist only if it is valuable

·         Author of the document in question

·         Manager of the document in question

·         Users (your employees that have the right to access the document in question)

There are essentially two categories in your corporate information system – documents proper and queries that extract knowledge (formatted as documents) from your corporate knowledge base. Therefore, when describing queries, you must add one more attribute – description oq querying methodology.