Your corporate strategy (or, more precisely, your general or ‘umbrella’ corporate strategy)
is essentially a broad and general plan
for implementing your corporate vision – building the company that you
described in your corporate vision statement. In your corporate strategy
statement you are essentially saying in broad and general terms: “This is how we are going to implement our
corporate vision”.
Usually, the business entity needs not one, but several corporate strategies (‘level 1
strategies’) each detailing a specific functional area of your company.
Marketing strategy, financial strategy, operational strategy, risk management
strategy, information and knowledge management strategy and human capital
management strategy.
Thus, your marketing
strategy is a broad and general plan for implementing your corporate vision
in your ‘marketing mix’ – product/price/place/promotion. It essentially says ‘this is how we are going to do our marketing’.
Due to inherent complexity of a corporate marketing
function, a marketing strategy is usually itself a portfolio of strategies (‘level 2 strategies’): UVP development
strategy, brand management strategy, products & services management
strategy and your communications strategy. Your marketing strategy also covers
your target markets, competition, core competencies and competitive advantages.
Your financial
strategy (or, more precisely, your financial management strategy) basically
states – in broad and general terms - ‘this
is how we are going to manage our corporate finances’. It covers sources of
financing for general corporate operations, acceptable levels of leverage and other
financial risks, corporate capital structure, dividend payments, corporate
credit terms, asset and liability management and other corporate finance
issues. Due to inherent complexity of corporate finance, your financial
strategy statement can be quite intricate as well.
In the corporate cockpit methodology, your accounting
function is covered by your information and knowledge management strategy,
because accounting is all about data, information and knowledge.
Your operational
strategy statement essentially declares: ‘this is how we are going to conduct our corporate operations’. It
is mostly concerned with managing your corporate processes and with operational
management of your corporate projects and your operational assets – such as
your manufacturing equipment and/or operational real estate (the proverbial ‘property,
plant and equipment’ on your balance sheet).
Operational strategy also covers your logistics and the operational
side of your distribution system (financial is covered by financial strategy;
sales & marketing – by the marketing one). It also deals with designing and
restructuring your corporate organization structure – business- and functional units,
regional branches and the like.
Your corporate risk
management strategy basically states (in broad and general terms): ‘this is how we are going to manage our
corporate risks’. You can find a detailed description of corporate risk management
system in the appropriate section of this
guide.
Your information
management strategy (more correctly, your data, information and knowledge
management strategy) effectively declares – again in broad and general terms – ‘this is how we will manage our data,
information and knowledge’.
This strategy covers all aspects of your corporate knowledge
management system (KMS) - your corporate knowledge base (the core and foundation
for your KMS); your hardware and software and your KMS users (specifically,
their knowledge management needs).
The tricky component is your corporate Intranet – your internal computer network that uses Internet
protocols (TCP/IP, HTML and the like) to share (disseminate) knowledge,
coordinate activities and interact in general within your organization.
The trick is that the Intranet is at the same an information
management system, a corporate communications tool and a personnel management
tool. Thus, it is inevitably mentioned in all three strategies – your corporate
communications strategy, your personnel management strategy and your
information management strategy. In practice, it requires that you develop and
implement a separate Intranet management
strategy.
Your human capital management strategy announces in broad
and general terms ‘this is how we are
going to manage our human capital’. By the way, it is always much better to
use ‘human capital’ instead of ‘personnel’, ‘employees’ or ‘workforce’. Or even
‘human resources’ (especially ‘human resources’).
Why? Because it is simply more accurate and meaningful term.
Your employees make decisions and perform actions that create shareholders
value (and other components of aggregate value) and thus are, indeed, your
corporate capital.
This strategy covers all aspects of hiring and firing,
motivation, training, career development, promotion and other aspects of human capital
management. It also covers your corporate culture, your corporate code of
conduct and the human capital management aspect of your corporate Intranet.
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