Analysis of your existing hardware system is a little bit
more involved. The fundamental objective of your hardware system is essentially
three-fold: provide efficient support
(‘hardware platform’) for (1) access to your corporate knowledge base; (2)
corporate processes and projects and (3) corporate communications – internal and
external.
In practice, it means that hardware should efficiently support
both all data stores and your computer software that processes and manages this
data. Obviously, it must comply with your overall information management
strategy.
‘Efficient’ in this context means (a) performing all
necessary functions; (b) doing it fast enough – essentially ‘right away’ and (c)
doing it cost-effectively. The latter means better than (1) competition; (2)
than any possible replacement on the market and (3) than any outsourcing option
(e.g. HaaS – ‘hardware as a service’).
(2), and (3) relate mostly to individual hardware items and hardware
subsystems. In reality, your system must
exhibit the right balance between
in-house and outsourced components.
To make it happen, your hardware system must have the right structure, which must be both
comprehensive and lean in terms of
capacity and performance. The latter means that the excess capacity must be
just enough to handle both the growth of your company (and, therefore, your
data, information and knowledge processing needs) until the right upgrades and
acquisitions are installed and to handle – in the interim – peak information
load. This structure must be based on the optimal hardware architecture and its components must fit together very
well.
This system must be designed by a highly competent hardware system architect. This professional
is usually provided by an experienced systems
integrator that develops and deploys comprehensive information and
knowledge management solutions (hardware
+ software + consulting services). I will discuss these solutions in more
detail in the section on analyzing your software system.
To perform a thorough analysis of your hardware system, you
will need a comprehensive description
of this system. Which must be well-structured, accurate and up-to-date. This
description will be used by your hardware system manager who must use the optimum
methodology and a highly efficient business process of hardware system
management.
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